Alien Garage

Privacy Policy

Effective Date: April 3, 2026

Last Updated: April 3, 2026

Alien Garage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via email, phone, or contact form
  • Schedule service appointments
  • Request quotes or information about our services
  • Subscribe to our newsletter (if applicable)

This information may include:

  • Name
  • Email address
  • Phone number
  • Vehicle information (make, model, year, VIN)
  • Service history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our automotive services
  • Respond to your inquiries and service requests
  • Schedule and manage service appointments
  • Send you service reminders and updates
  • Maintain accurate service records for your vehicle
  • Process payments and manage billing
  • Comply with legal obligations and industry regulations
  • Improve our website and customer experience
  • Send promotional communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, appointment scheduling systems)
  • Parts Suppliers: When ordering parts specific to your vehicle
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Object: Object to processing of your personal information

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

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